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Top Must Read Books for Senior Hospitality Leaders

A curated collection of the most insightful books for modern hospitality leadership

Top Must Read Books for Senior Hospitality Leaders
XpertHost article on XpertNotes

In today’s fast-changing hospitality landscape, great leadership demands more than operational expertise. It calls for vision, emotional intelligence, commercial insight, and a deep understanding of the evolving expectations of both guests and teams.


The following books have been carefully selected to support senior professionals—whether you’re leading a hotel, managing assets, growing a brand, or shaping culture from the top. These are books that challenge assumptions, spark new thinking, and offer practical frameworks for delivering lasting impact in hospitality.


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Operations, Experience, and Innovation in Hospitality


Unreasonable Hospitality by Will Guidara

Part memoir, part manifesto. Guidara recounts how he transformed Eleven Madison Park into the world’s best restaurant by going far beyond guest expectations. This is essential reading for any hospitality professional who believes in the transformative power of service.


Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect

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The Heart of Hospitality by Micah Solomon

A practical, thoughtful book that examines the details that make great guest experiences. Ideal for leaders in both independent and branded environments who want to revisit their service philosophy with fresh eyes.

The Heart of Hospitality: Great Hotel and Restaurant Leaders Share Their Secrets

The New Gold Standard by Joseph Michelli

This deep dive into the Ritz-Carlton’s service culture outlines how to build exceptional customer experiences through values, training, and systems. A great reference for senior teams aiming to align brand promise with daily delivery.

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of the Ritz-Carlton Hotel Company

Leadership, Culture, and Organisational Performance


Be a People Leader by Eugenio Pirri

One of the most relevant titles in the hospitality space today. Pirri— C-Suite Leader and Culture Champion —offers a sustainable framework for leadership grounded in authenticity, culture, and people-first thinking. This book is essential for hospitality professionals committed to building organisations where people thrive.

Be a People Leader: A Sustainable Framework for Achieving Your Full Leadership Potential

Leaders Eat Last by Simon Sinek

A masterclass in leading with empathy, trust, and long-term thinking. Sinek’s exploration of what drives high-performing teams offers powerful lessons for senior hospitality leaders navigating complex, people-driven environments.

Leaders Eat Last: The leadership book that every good manager needs, from the multi-million copy bestselling author of Start With Why

Multipliers by Liz Wiseman

This book explores how the most effective leaders amplify the intelligence and capability of those around them. An invaluable resource for GMs, regional directors, and C-suite executives looking to elevate performance without burning out teams.

Multipliers, Revised and Updated: How the Best Leaders Make Everyone Smart

Legacy by James Kerr

A beautifully written reflection on leadership and culture, drawing lessons from the All Blacks rugby team. Its insights into humility, discipline, and collective purpose are highly applicable to hospitality leaders seeking to build world-class teams.

Legacy: What the All Blacks Can Teach Us about the Business of Life

Strategy, Commercial Acumen, and Asset Thinking


Blue Ocean Strategy by W. Chan Kim and Renée Mauborgne

This book presents a framework for creating uncontested market space—ideal for senior executives developing new concepts or rethinking their value proposition in a crowded landscape.

Blue Ocean Strategy, Expanded Edition: How to Create Uncontested Market Space and Make the Competition Irrelevant

Good to Great by Jim Collins

A modern classic. Collins’ research into why some companies outperform others over the long term offers sharp insights into disciplined leadership, people decisions, and the flywheel effect—all essential for driving sustained excellence.


Good to Great: Why Some Companies Make the Leap...And Others Don't by Collins, Jim published by HarperBusiness (1975)

Hotel Asset Management: Principes & Practices by Greg Denton, Lori E. Raleigh & A.J. Singh

A must-read for hospitality executives looking to strengthen their commercial and strategic acumen. This book offers a comprehensive look at asset management from an owner’s perspective—covering valuation, performance benchmarking, capex planning, contract structuring, and operator relationships. Ideal for leaders navigating owner-operator dynamics or preparing for senior corporate roles.

Hotel Asset Management: Principles & Practices

Mindset, Performance, and Influence


Thinking, Fast and Slow by Daniel Kahneman

A profound exploration of how we think, decide, and act. Kahneman’s work helps leaders become more aware of bias, blind spots, and the mental shortcuts that often shape strategic decisions in high-pressure environments.

Thinking, Fast and Slow: Daniel Kahneman

Atomic Habits by James Clear

While often viewed as a personal development book, Clear’s insights into habit-building, performance systems, and behavioural design are directly applicable to leading high-performing hospitality teams.

Atomic Habits: The life-changing million-copy #1 bestseller

The Art of Possibility by Rosamund and Benjamin Zander

A beautifully written book that invites readers to reframe challenges, unlock creativity, and lead with generosity. This is a favourite among senior leaders looking for a more human, expansive perspective on leadership and change.

The Art of Possibility: Transforming Professional and Personal Life

Closing Reflections

Leadership in hospitality is not static. It evolves through reflection, exposure to new ideas, and the courage to challenge the status quo. The books above offer inspiration, frameworks, and hard-earned wisdom to help you navigate your own leadership journey with clarity, purpose, and resilience.

If you're building your team or rethinking your leadership pipeline, XpertHost is here to support you.

Let’s continue shaping a more dynamic, inclusive, and forward-thinking hospitality industry—one great leader at a time.


Further Resources

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